Factory Authorized Dealers
Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need–from tailoring your ideal comfort system to installation, service and beyond.
When selecting your dealer, look for the Carrier Factory Authorized Dealer seal of approval–it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It’s your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny–not only for their technical expertise, but also for their business practices and customer service quality—earn the Carrier Factory Authorized Dealers distinction.
All Carrier Factory Authorized Dealers have as part of their team of service technicians at least one individual who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test supported by the entire industry.
Customer Reviews
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“I am so very pleased with this company! I recommend them to anyone! They are fair, honest and professional!”
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“They provided clear answers to my questions on the purchase beforehand. They also responded quickly when I had questions.”
- Dawn W. -
“I have nothing but praise for the quality and timeliness of their service.”
- James R.
Heating & Cooling FAQ
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Why should I get a new HVAC system?It can often be difficult for home and business owners to tell if it’s time to upgrade their heating and cooling system. Loren's Heating & Air can assist you in this process. We want you to understand the pros and cons of continuing to repair and maintain your current system versus upgrading and making the investment in a new system. Some of the most important things to consider are increased energy efficiency, updated components, rebates and incentives, better home comfort and indoor air quality, and more effective heating and cooling.
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Why are air conditioner efficiency ratings important?In 2006, the Federal Government made it mandatory for all central air conditioning systems to have a minimum SEER of 13. SEER, or Seasonal Energy Efficiency Ratio, is a measure of the cooling system’s performance. On the highest end of performance, cooling units are rated as high 23 SEER. As with anything, the better performance, the higher the cost. For a system with moderate to good efficiency, you should look for a model with a SEER rating of between 14 and 18. The EER, or the Energy Efficiency Rating, provides an indication of the cooling capacity of the system that you’ve had installed. The higher the EER number, the better the system’s cooling capacity.
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What are the different types of air conditioner refrigerant?If you have an air conditioning system that requires the old type of refrigerant, R-22, your system is still usable but only reclaimed or recycled R-22 can be used to service your air conditioner. R410-A is now the required standard for newer systems and has less environmental impact relative to the older refrigerant. Eventually, you will need to replace your air conditioner with one that uses R410-A, or have it modified so that it can use R410-A. The type of refrigerant your AC uses is only one of many reasons to consider upgrading, and if your existing unit is outdated, now might be a good time to look into having it replaced to boost energy efficiency, lessen environmental impact, and make sure you are operating a safe system. Not only will an upgraded cooling system make it easier to have your unit serviced, but it’ll also save you money on your annual cooling costs. Loren's Heating & Air in Salem, OR, offers the highest quality air conditioner replacement services.
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How is furnace efficiency measured?Furnace energy efficiency is calculated with the AFUE, or the Annual Fuel Utilization Efficiency rating. The AFUE is a rating that compares how much heat a furnace will produce relative to the amount of energy necessary to produce the heat. If a furnace is rated at 85 percent AFUE, it means 15 percent of the energy used is lost and 85 percent actually becomes heat for your home or business.
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What is indoor air quality and why is it important?Indoor air quality, or IAQ, is a measurement of the amount of airborne particles and pollutants inside your home or building. Because properties are being constructed to be more energy efficient, they are also becoming more airtight, meaning that fresh air often does not have a way to enter and circulate. This is one of the reasons why the Environmental Protection Agency (EPA) estimates that indoor air can be 2 to 5 times more polluted than outdoor air, leading to a host of allergy and respiratory issues. Fortunately, IAQ products such as air filters, air purifiers, and humidifiers work in conjunction with your central AC and heating unit to decrease the prevalence of dust, dander, bacteria, viruses, mold spores, and other potentially harmful particles in your indoor air. Our team can work with you to find the right solution to fit your needs.
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Why Your Neighbors Choose Us
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Nearly 50 Years of Industry Experience
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24/7 Emergency Services Available
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Financing & Free Estimates Offered
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Efficient and Dependable Service